Article
Examining the Impact of Customer and Personnel Gender on Service Quality in Banking Industry
International Journal of Business, Management, and Economics
(2010)
Disciplines
Publication Date
2010
Citation Information
Musa Pinar, Sandy Strasser and Zeliha Eser. "Examining the Impact of Customer and Personnel Gender on Service Quality in Banking Industry" International Journal of Business, Management, and Economics Vol. 4 Iss. 11-12 (2010) Available at: http://works.bepress.com/musa_pinar/17/