"Examining the Impact of Customer and Personnel Gender on Service Quality in Banking Industry" by Musa Pinar

Selected Works of Musa Pinar

Follow Contact

Article

Examining the Impact of Customer and Personnel Gender on Service Quality in Banking Industry

International Journal of Business, Management, and Economics (2010)

Musa Pinar, Valparaiso University
Sandy Strasser
Zeliha Eser

Disciplines

Business

Publication Date

2010

Citation Information

Musa Pinar, Sandy Strasser and Zeliha Eser. "Examining the Impact of Customer and Personnel Gender on Service Quality in Banking Industry" International Journal of Business, Management, and Economics Vol. 4 Iss. 11-12 (2010)
Available at: http://works.bepress.com/musa_pinar/17/