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Presentation
Understanding the Cycle of Customer Experience to Develop Effective Defensive and Offensive Marketing Strategies
American Society of Business and Behavioral Sciences, 10th Annual Meeting (2002)
  • Musa Pinar, Valparaiso University
  • Jerry D Rogers
Disciplines
Publication Date
February, 2002
Citation Information
Musa Pinar and Jerry D Rogers. "Understanding the Cycle of Customer Experience to Develop Effective Defensive and Offensive Marketing Strategies" American Society of Business and Behavioral Sciences, 10th Annual Meeting (2002)
Available at: http://works.bepress.com/musa_pinar/104/