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A listening skill educational intervention for pediatric rehabilitation clinicians: A mixed-methods pilot study
Developmental Neurorehabilitation (2017)
  • Gillian King, Bloorview Research Institute
  • Michelle Servais, TVCC and Western University
  • Tracy A Shepherd, Thames Valley Children's Centre
  • Colleen Willoughby, Thames Valley Children's Centre
  • Linda Bolack
  • Sheila T Moodie, The University of Western Ontario
  • Patricia Baldwin
  • Deborah Strachan
  • Kerry Knickle, The University of Toronto
  • Madhu Pinto, Holland Bloorview Kids Rehabilitation Hospital
  • Kathryn Parker, Holland Bloorview Kids Rehabilitation Hospital
  • Nancy McNaughton, University of Toronto
Objective: To prepare for an RCT by examining the effects of an educational intervention on the listening skills of pediatric rehabilitation clinicians, piloting study procedures, and investigating participants’ learning experiences.

Methods: Six experienced clinicians received the intervention, consisting of video simulations and solution-focused coaching regarding personal listening goals. Self- and observer-rated measures of listening skill were completed and qualitative information was gathered in interviews and a member checking session.

Results: Significant change on self-reported listening skills was found from pre- to post-test and/or follow-up. The pilot provided useful information to improve the study protocol, including the addition of an initial orientation to listening skills. Participants found the intervention to be a highly valuable and intense learning experience, and reported immediate changes to their clinical and interprofessional practice.

Conclusion: The educational intervention has the potential to be an effective means to enhance the listening skills of practicing pediatric rehabilitation clinicians.
  • Coaching,
  • communication skills,
  • intervention,
  • pediatric rehabilitation,
  • listening,
  • professional development,
  • simulation
Publication Date
Citation Information
King, G., Servais, M., Shepherd, T., Willoughby, C., Bolack, L., Moodie, S., Baldwin, P., Strachan, D., Knickle, K., Pinto, M., Parker, K., & McNaughton, N. (2017). A listening skill educational intervention for pediatric rehabilitation clinicians: A mixed-methods pilot study. Developmental Neurorehabilitation, 20(1), 40-52. doi:10.3109/17518423.2015.1063731