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Article
The impact of downsizing on logistics performance and employees in shipper firms
Journal of Transportation Management
  • Ronald D Anderson, Indiana University
  • Roger E Jerman, Indiana University
  • Michael R Crum, Iowa State University
Publication Date
4-1-1997
Abstract

Firms that downsize hope to achieve improvements in performance and to avoid adverse impacts on employees. This article compares the changes in logistics performance and logistics employee fulfillment for shippers that have downsized with those that have not. Two major conclusions of this research are: (1) Respondent firms that have downsized perceive that they have substantially improved their logistics performance, but no more so than respondent firms that have not downsized; and (2) Stress, morale, and loyalty have worsened for logistics employees in downsized respondent firms, both in an absolute sense and relative to respondent firms that have not downsized.

DOI
10.22237/jotm/859896120
Citation Information
Anderson, Ronald D., Jerman, Roger E. & Crum, Michael R. (1997). The impact of downsizing on logistics performance and employees in shipper firms. Journal of Transportation Management, 9(1), 1-10. doi: 10.22237/jotm/