"Reference Policies as Practiced: Implications for Quality Service" by Jo Bell Whitlatch

Selected Works of Jo Bell Whitlatch

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Presentation

Reference Policies as Practiced: Implications for Quality Service

VRD Conference (2003)

Jo Bell Whitlatch, San Jose State University

Keywords

reference,
policies,
quality,
services

Disciplines

Library and Information Science

Publication Date

November, 2003

Citation Information

Jo Bell Whitlatch. "Reference Policies as Practiced: Implications for Quality Service" VRD Conference (2003)
Available at: http://works.bepress.com/jo_whitlatch/72/