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Article
Service at San Jose State University: Survey of document availability
The Journal of Academic Librarianship (1978)
  • Jo Bell Whitlatch, San Jose State University
  • Karen Kieffer, University of San Francisco
Abstract
This study attempted to ascertain an overall measure of library service rather than restricting the investigation to one or two factors. A survey was designed to determine why patrons were not finding desired materials in the library. Significant information concerning all service points was collected.
Keywords
  • service,
  • San Jose State University,
  • document,
  • availability
Publication Date
1978
Publisher Statement
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Citation Information
Jo Bell Whitlatch and Karen Kieffer. "Service at San Jose State University: Survey of document availability" The Journal of Academic Librarianship Vol. 4 Iss. 4 (1978)
Available at: http://works.bepress.com/jo_whitlatch/17/