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About Jo Bell Whitlatch

Jo Bell Whitlatch is a member of the Evergreen Education Foundation Board of Directors and a past president of the Reference and User Services Association (RUSA). Her research interests and areas of special competence are: information seeking needs and behavior, user studies in libraries, evaluation of service organizations, and management of academic libraries. Publications include two books, The Role of the Academic Reference Librarian (1990), Evaluating Reference Services (2000), and articles in RQ, College & Research Libraries, Journal of Academic Librarianship, and the Reference Librarian. Her extensive library experience covers three academic libraries in many areas, including collection management, acquisitions, cataloging, circulation, reference, interlibrary loan, and library management. From 1987-2009, she also taught at various times, Information Organizations & Management, Advanced Information Resources & Services, Reference & Information Services, and Information & Society, in the San Jose State University Graduate School of Information.

Positions

Present Emeritus Faculty, University Library, San Jose State University
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Curriculum Vitae




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Courses

  • Informantion Organizations & Management, Advanced
  • Information Resources & Services, Reference & Information
  • Services, Information and Society

Education

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1987 Ph.D., University of California - Berkeley ‐ Library and Information Studies
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1973 MA, University of California - Berkeley ‐ Asian Studies
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1966 MA, University of Minnesota - Twin Cities ‐ Library Science
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1963 BA, University of Minnesota - Twin Cities ‐ History
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Contact Information

Jo Bell Whitlatch
Emeritus Faculty, University Library
San José State University
650-326-0505


Books Authored (3)

Books Edited (4)

Interviews (1)

Articles Published in Refereed Journals (15)

Chapters in Edited Works/Proceedings (10)