I am associate professor in the Department of Pubic Policy and Public Affairs at
University of Massachusetts Boston. 

My research interests lie primarily in operations research/management science planning
models for public-sector facility location and service delivery, with applications to
subsidized/affordable housing, senior services and community corrections. I also use
cost-benefit analysis to estimate impacts of public policies and information technology
to design decision support systems. My primary mission is to develop quantitative methods
that enable public organizations serving disadvantaged and vulnerable populations to
develop programs and policies that jointly optimize economic efficiency, beneficial
social outcomes and social equity. 

I have taught courses in research methods, geographic information systems, quantitative
methods, decision support systems, operations research, cost-benefit analysis and
management information systems. I have also supervised numerous capstone project courses
at the master's and doctoral levels. 

For more information about the Department of Public Policy and Public Affairs at
University of Massachusetts Boston, go to



Electronic Supplement: Value Focused Thinking for Community-Based Organizations: Objectives and Acceptance in Local Development (with Jeffrey Keisler, David A. Turcotte, and Rachel B. Drew), EURO Journal on Decision Processes (2015)

This is an electronic supplement to the manuscript "Value Focused Thinking for Community-Based Organizations: Objectives...



Reconstructing Neighborhoods: Case Studies in Foreclosed Housing Acquisition and Redevelopment by Community Development Corporations (with David A. Turcotte, Emily Vidrine, Rachel B. Drew, and Felicia M. Sullivan), Housing and Society (2015)

Community development corporations (CDCs) play a central role in addressing the foreclosed housing crisis in...



Value Focused Thinking for Community-Based Organizations: Objectives and Acceptance in Local Development (with Jeffrey Keisler, David A. Turcotte, and Rachel B. Drew), EURO Journal on Decision Processes (2015)

A multi-site case study applies value-focused thinking methods in a community engaged research framework within...



Stochastic Models for Strategic Resource Allocation in Nonprofit Foreclosed Housing Acquisitions (with Armagan Bayram and Senay Solak), European Journal of Operational Research (2014)

Increased rates of mortgage foreclosures in the U.S. have had devastating social and economic impacts...



Modeling the Longitudinality of User Acceptance of Technology with an Evidence-Adaptive Clinical Decision Support System (with Kai Zheng and Rema Padman), Decision Support Systems (2014)

This paper presents multiple innovations associated with an electronic health record system developed to support...



Decision Science for Housing and Community Development: Local Evidence-Based Responses to Foreclosures (with Jeffrey Keisler, Senay Solak, David Turcotte, Armagan Bayram, and Rachel B. Drew) (2015)

This book will present decision models and applications to an important contemporary issue in urban...

Algorithms for Abandonment: The Application of Math Modeling to Shrinking Cities (with Justin Hollander and Eliza D. Whiteman) (2015)

The goal of this book is to describe and analyze a powerful new tool to...



Community-Based Operations Research: Decision Modeling for Local Impact and Diverse Populations (2011)

This edited volume is an introduction to diverse methods and applications in operations research focused...



Housing and Sustainable Community Development: Enhancing Minority Home Ownership, Volume One (with Harvey L. White) (2000)

The articles in this volume are from the Housing and Sustainable Community Development Track of...


Contributions to Books


Decison Models for Housing and Community Development, Encyclopedia of Housing, Second Edition (accepted) (2012)

Decision science provides tools and methods to support strategy design and operations in housing and...



Community-Based Operations Research: Introduction, Theory and Applications, Community-Based Operations Research: Decision Modeling for Local Impact and Diverse Populations (2011)

Community-based operations research is the name of a new sub-discipline within operations research and the...



Housing and Community Development, Wiley Encyclopedia of Operations Research and Management Science (2010)


Community-Based Operations Research (with Karen Smilowitz), Tutorials in Operations Research 2007 (2007)

Community-based operations research is defined as the collection of analytical methods applied to problem domains...


Unpublished Papers


Data, Analytics and Community-Based Organizations: Transforming Data to Decisions for Community Development (2014)

The past ten years have seen a revolution in two disciplines related to operations and...



Retention and Success of Underrepresented Minorities in STEM at University of Massachusetts Boston: A Pilot Study of the Impact of Freshman Success Communities (with Alvine Sangang and Liliana Mickle) (2014)

Today’s college graduates are facing a complex world in which the demand for a sophisticated...



Decision Models for Foreclosed Housing Acquisition and Redevelopment: A University of Massachusetts Multi-Campus Collaborative Project - Processes and Findings to Date (with Jeffrey Keisler, Senay Solak, David Turcotte, Rachel B. Drew, Armagan Bayram, and Emily Vidrine) (2010)

The recent housing foreclosure crisis has had devastating impacts on individuals, communities, organizations and government....



Senior Center Network Redesign Under Demand Uncertainty (with Osman Ozaltin and Andrew Schaefer) (2010)

Senior centers off er a variety of services to facilitate independent living of older adults. In...



Can Housing Mobility Programs Make a Long-Term Impact on the Lives of Poor Families and the Health of Middle-Class Communities: A Policy Simulation (with Jonathan Caulkins), Heinz Research (2005)

Housing mobility programs enable families living in high-poverty neighborhoods to relocate to lower-poverty neighborhoods using...




Community Impacts of Decision Modeling for Foreclosed Redevelopment (with Alvine Sangang and Buki Usidame), Institute for Operations Research and Management Sciences Fall 2014 annual conference (2014)

Community development corporations purchase distressed housing to rehabilitate for renter or owner-occupancy. These mission-driven organizations,...



Data and Analytics for Neighborhood Development: Smart Shrinkage Decision Modeling in Baltimore, Maryland (with Justin Hollander and Eliza D. Whiteman), Association of Collegiate Schools of Planning 54th Annual Conference (2014)

Many older cities in the United States confront the problem of long-term declines in population...



Strategy Design for Community Response to Distress and Decline using Data Analytics, MIT - Department of Urban Studies and Planning (2014)

The foreclosure crisis in the U.S. has resulted in immense economic and social losses for...



Data, Analytics and Community-Based Organizations: Transforming Data to Decisions for Community Development, Big Data Future (2014)

Big data and analytics for community-focused nonprofits can improve analytic capabilities and increase impact. However,...



Parcel-Level Redevelopment Strategies for Distressed Neighborhoods (with Justin Hollander), INFORMS (2013)

Certain distressed neighborhoods cannot support traditional residential-focused development. For these communities, we develop decision models...




Course Syllabus: PPOL-G 704 Research Methods II (2013)

This is the second course of the research methods sequence that is required for students...



Uplifting: Improvements in Boston Area Client Well-Being (with Ryan Kling, Lisa Kalimon, Tanya Stepasiuk, Bukola Usidame, Ryan McLane, Ryan Whalen, and Ana Maria Sanchez) (2013)

LIFT-Boston, a local non-profit organization, entered into a collaborative partnership in September 2012 with McCormack...



Course Syllabus: PPOL-G 697 Special Topics: Community-Based Operations Research (2012)

This independent study elective course in the Public Policy PhD program provides an introduction to...