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Article
Perceptions of patients regarding quality nursing care (QNC) at a tertiary hospital in Karachi, Pakistan
Journal of Clinical Research & Bioethics
  • Ayyub Rehan, Aga Khan University
  • Zeenatkhanu Kanji, Aga Khan University
  • Dias J., Aga Khan University
  • Roshan R., Aga Khan University
Publication Date
1-1-2015
Document Type
Article
Disciplines
Abstract

Background: Patients’ experiences regarding the quality of care continue to be a hot topic of discussion in the healthcare industry. Exploring the quality of nursing care from the patients’ perspectives is a vital element of quality evaluation. The purpose of this study was to explore the patients’ perspectives regarding quality nursing care.

Methodology: A qualitative descriptive exploratory design was used. A total of twelve participants were recruited from one medical and one surgical unit at a tertiary care hospital in Karachi, Pakistan. Purposive sampling was used to select the participants. Data was collected through semi-structured interviews. A thematic analysis approach was used for data analysis.

Results: Data analysis generated three main themes: (1) meaning of QNC, (2) characteristics of nurses, and (3) participants’ recommendations.

Conclusion: Nursing care continues to be the foundation of healthcare and QNC could have a great effect on patients’ positive outcome of recovery and well- being. The study also provided vital implications for nursing administrators, practicing nurses, nursing, education, and research.

Citation Information
Ayyub Rehan, Zeenatkhanu Kanji, Dias J. and Roshan R.. "Perceptions of patients regarding quality nursing care (QNC) at a tertiary hospital in Karachi, Pakistan" Journal of Clinical Research & Bioethics Vol. 6 Iss. 6 (2015)
Available at: http://works.bepress.com/zeenatkhanu_kanji/13/