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Article
A knowledge-based approach to manage configurable business processes
Concurrency Computation
  • Wehbi Benallal, Université Claude Bernard Lyon 1
  • Mahmoud Barhamgi, Université Claude Bernard Lyon 1
  • Djamal Benslimane, Université Claude Bernard Lyon 1
  • Zakaria Maamar, Zayed University
  • Noura Faci, Université Claude Bernard Lyon 1
  • Ameni Bellaaj, University of Sfax
ORCID Identifiers

0000-0001-5700-8060

Document Type
Conference Proceeding
Publication Date
8-10-2020
Abstract

© 2018 John Wiley & Sons, Ltd. This paper stresses out the struggle of organizations when managing multiple variants of the same business process. Each variant constitutes a response to structural and/or functional needs that overtime become unsustainable due to the multiplicity and complexity of these needs. To mitigate this struggle, a knowledge-based approach for capturing these versions into a single configurable business process and splitting this process into fragments is discussed in the paper. The approach builds a configuration knowledge base to track the business process variability (ie, particularities of each business process variant). Variants are represented as a new configurable process structure tree resulting from fragmenting a business process. Implementation of the approach is, also, reported in this paper.

Publisher
John Wiley and Sons Ltd
Disciplines
Keywords
  • business process,
  • configurable process structure tree,
  • configuration,
  • fragmentation,
  • knowledge base,
  • variability
Scopus ID
85057530123
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1002/cpe.4920
Citation Information
Wehbi Benallal, Mahmoud Barhamgi, Djamal Benslimane, Zakaria Maamar, et al.. "A knowledge-based approach to manage configurable business processes" Concurrency Computation Vol. 32 Iss. 15 (2020) p. 22 - 44 ISSN: <a href="https://v2.sherpa.ac.uk/id/publication/issn/1532-0626" target="_blank">1532-0626</a>
Available at: http://works.bepress.com/zakaria-maamar/81/