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A fuzzy logic-based approach for assessing the quality of business process models
ICSOFT 2017 - Proceedings of the 12th International Conference on Software Technologies
  • Fadwa Yahya, University of Sfax
  • Khouloud Boukadi, University of Sfax
  • Hanêne Ben Abdallah, University of Sfax
  • Zakaria Maamar, Zayed University
Document Type
Conference Proceeding
Publication Date
1-1-2017
Abstract

Copyright © 2017 by SCITEPRESS - Science and Technology Publications, Lda. All rights reserved. Similar to software products, the quality of a Business Process model is vital to the success of all the phases of its lifecycle. Indeed, a high quality BP model paves the way to the successful implementation, execution and performance of the business process. In the literature, the quality of a BP model has been assessed through either the application of formal verification, or most often the evaluation of quality metrics calculated in the static and/or simulated model. Each of these assessment means addresses different quality characteristics and meets particular analysis needs. In this paper, we adopt metrics-based assessment to evaluate the quality of business process models, modeled with Business Process Modeling and Notation (BPMN), in terms of their comprehensibility and modifiability. We propose a fuzzy logic-based approach that uses existing quality metrics for assessing the attainment level of these two quality characteristics. By analyzing the static model, the proposed approach is easy and fast to apply. In addition, it overcomes the threshold determination problem by mining a repository of BPMN models. Furthermore, by relying on fuzzy logic, it resembles human reasoning during the evaluation of the quality of business process models. We illustrate the approach through a case study and its tool support system developed under the eclipse framework. The preliminary experimental evaluation of the proposed system shows encouraging results.

ISBN

9789897582622

Publisher
SciTePress
Disciplines
Keywords
  • BPMN,
  • Business process,
  • Model quality,
  • Quality metrics and fuzzy logic
Scopus ID

85029300364

Creative Commons License
Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International
Indexed in Scopus
Yes
Open Access
Yes
Open Access Type
Hybrid: This publication is openly available in a subscription-based journal/series
Citation Information
Fadwa Yahya, Khouloud Boukadi, Hanêne Ben Abdallah and Zakaria Maamar. "A fuzzy logic-based approach for assessing the quality of business process models" ICSOFT 2017 - Proceedings of the 12th International Conference on Software Technologies (2017) p. 61 - 72
Available at: http://works.bepress.com/zakaria-maamar/67/