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Article
Business process analytics and big data systems: A roadmap to bridge the gap
IEEE Access
  • Sherif Sakr, University of Tartu
  • Zakaria Maamar, Zayed University
  • Ahmed Awad, University of Tartu
  • Boualem Benatallah, University of New South Wales (UNSW) Australia
  • Wil M.P. Van Der Aalst, Rheinisch-Westfälische Technische Hochschule Aachen
ORCID Identifiers

0000-0002-2503-523X

Document Type
Article
Publication Date
1-1-2018
Abstract

© 2013 IEEE. Business processes represent a cornerstone to the operation of any enterprise. They are the operational means for such organizations to fulfill their goals. Nowadays, enterprises are able to gather massive amounts of event data. These are generated as business processes are executed and stored in transaction logs, databases, e-mail correspondences, free form text on (enterprise) social media, and so on. Taping into these data, enterprises would like to weave data analytic techniques into their decision making capabilities. In recent years, the IT industry has witnessed significant advancements in the domain of Big Data analytics. Unfortunately, the business process management (BPM) community has not kept up to speed with such developments and often rely merely on traditional modeling-based approaches. New ways of effectively exploiting such data are not sufficiently used. In this paper, we advocate that a good understanding of the business process and Big Data worlds can play an effective role in improving the efficiency and the quality of various data-intensive business operations using a wide spectrum of emerging Big Data systems. Moreover, we coin the term process footprint as a wider notion of process data than that is currently perceived in the BPM community. A roadmap towards taking business process data intensive operations to the next level is shaped in this paper.

Publisher
Institute of Electrical and Electronics Engineers Inc.
Disciplines
Keywords
  • Big Data systems,
  • Business process analytics,
  • process data-intensive operations
Scopus ID

85056708614

Creative Commons License
Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International
Indexed in Scopus
Yes
Open Access
Yes
Open Access Type
Gold: This publication is openly available in an open access journal/series
Citation Information
Sherif Sakr, Zakaria Maamar, Ahmed Awad, Boualem Benatallah, et al.. "Business process analytics and big data systems: A roadmap to bridge the gap" IEEE Access Vol. 6 (2018) p. 77308 - 77320 ISSN: <p><a href="https://v2.sherpa.ac.uk/id/publication/issn/2169-3536" target="_blank">2169-3536</a></p>
Available at: http://works.bepress.com/zakaria-maamar/53/