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Article
Network-based social coordination of business processes
Information Systems
  • Zakaria Maamar, Zayed University
  • Noura Faci, Université Claude Bernard Lyon 1
  • Sherif Sakr, University of New South Wales (UNSW) Australia
  • Mohamed Boukhebouze, Centre d'Excellence en Technologies de l'Information et de la Communication
  • Ahmed Barnawi, King Abdulaziz University
Document Type
Article
Publication Date
6-1-2016
Abstract

© 2016 Elsevier Ltd. All rights reserved. This paper presents a social coordination approach that addresses the issue of conflicts over resources during business process execution. A business process consists of tasks that persons and/or machines execute. The resources, that business processes require at run-time, are sometimes limited and/or not-renewable. The approach uses a set of social relations that connect tasks/persons/machines together. These relations are the basis of developing specialized networks that capture the interactions during business process execution and are used to recommend corrective actions when conflicts over resources occur. These actions are dependent on the properties of tasks, persons and machines properties which referred to as transactional, activity, and operational, respectively. A system that demonstrates the approach is also discussed.

Publisher
Elsevier Ltd
Disciplines
Keywords
  • Business process,
  • Coordination,
  • Machine,
  • Person,
  • Social relation,
  • Task
Scopus ID
84960145348
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1016/j.is.2016.02.005
Citation Information
Zakaria Maamar, Noura Faci, Sherif Sakr, Mohamed Boukhebouze, et al.. "Network-based social coordination of business processes" Information Systems Vol. 58 (2016) p. 56 - 74 ISSN: <a href="https://v2.sherpa.ac.uk/id/publication/issn/0306-4379" target="_blank">0306-4379</a>
Available at: http://works.bepress.com/zakaria-maamar/370/