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Article
Obstacle-aware resource allocation in business processes
Lecture Notes in Business Information Processing
  • Farah Bellaaj, University of Sfax
  • Mohamed Sellami, ISEP
  • Sami Bhiri, Université de Tunis El Manar, Ecole Nationale d'Ingénieurs de Tunis
  • Zakaria Maamar, Zayed University
Document Type
Conference Proceeding
Publication Date
1-1-2017
Abstract

© Springer International Publishing AG 2017. This paper presents an approach for allocating resources to Business Processes (BPs) so that obstacles preventing the execution of these BPs are mitigated. Resources include persons and machines who could be the origins of obstacles due to unexpected call-in-sick and sudden breakdown, for example. The approach uses a log that tracks past obstacles along with their undesirable impacts - time, cost, and quality - on BP execution. Estimating the likelihood occurrence of an obstacle is built-upon this log so that preventive and/or corrective measures are taken. An implementation of the approach is also presented in the paper.

ISBN
9783319593357
Publisher
Springer Verlag
Disciplines
Keywords
  • Business process,
  • Obstacle,
  • Resource allocation
Scopus ID
85022213272
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1007/978-3-319-59336-4_15
Citation Information
Farah Bellaaj, Mohamed Sellami, Sami Bhiri and Zakaria Maamar. "Obstacle-aware resource allocation in business processes" Lecture Notes in Business Information Processing Vol. 288 (2017) p. 207 - 219 ISSN: <a href="https://v2.sherpa.ac.uk/id/publication/issn/1865-1348" target="_blank">1865-1348</a>
Available at: http://works.bepress.com/zakaria-maamar/363/