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Article
On business process monitoring using cross-flow coordination
Service Oriented Computing and Applications
  • Zakaria Maamar, Zayed University
  • Noura Faci, Université Claude Bernard Lyon 1
  • Mohamed Sellami, ISEP Paris
  • Khouloud Boukadi, University of Sfax
  • Fadwa Yahya, University of Sfax
  • Ahmed Barnawi, King Abdulaziz University
  • Sherif Sakr, University of New South Wales (UNSW) Australia
ORCID Identifiers

0000-0003-4462-8337

Document Type
Article
Publication Date
6-1-2017
Abstract

© 2017, Springer-Verlag London. This paper presents an approach for monitoring the execution progress of business processes. The monitoring focuses on the exceptions that could arise during this execution and, hence, could make the processes fail if not handled properly and timely. The approach relies on three flows known as control, communication, and navigation. The control flow connects tasks together with respect to a certain business logic. The communication flow captures the messages exchanged between persons/machines when they perform tasks of processes. Finally, the navigation flow captures the interactions between specialized networks that offer solutions to exceptions. These networks are built upon relations between tasks, between persons, and between machines. The coordination of control, communication, and navigation flows focuses on both the actions that are taken and the messages that are exchanged when handling exceptions. A system demonstrating flow development and coordination is, also, presented in the paper.

Publisher
Springer London
Disciplines
Keywords
  • Business process,
  • Coordination,
  • Exception,
  • Flow,
  • Monitoring
Scopus ID
85015970970
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1007/s11761-017-0206-0
Citation Information
Zakaria Maamar, Noura Faci, Mohamed Sellami, Khouloud Boukadi, et al.. "On business process monitoring using cross-flow coordination" Service Oriented Computing and Applications Vol. 11 Iss. 2 (2017) p. 203 - 215 ISSN: <a href="https://v2.sherpa.ac.uk/id/publication/issn/1863-2394" target="_blank">1863-2394</a>
Available at: http://works.bepress.com/zakaria-maamar/353/