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Contribution to Book
Evaluation of fuzzy models to support online-trust assessment
Comparison-Shopping Services and Agent Designs
  • Fahim Akhter, Zayed University
  • Zakaria Maamar, Zayed University
Document Type
Book Chapter
Publication Date
12-1-2009
Abstract

Online trust is a critical element to the success of electronic commerce (e-commerce). Indeed it reduces the level of uncertainty that arises because of the lack of face-to-face interactions with vendors. In ecommerce purchaser-vendor interactions are subject to uncertainty, anonymity, and communication means reliability. This chapter discusses how some trust models have been developed to address these issues. Some models promote familiarity and competitiveness as part of the exercise of assessing online trust. This assessment uses fuzzy logic-based techniques. © 2009, IGI Global.

ISBN
9781599049786
Publisher
IGI Global
Disciplines
Scopus ID
84900628159
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.4018/978-1-59904-978-6.ch006
Citation Information
Fahim Akhter and Zakaria Maamar. "Evaluation of fuzzy models to support online-trust assessment" Comparison-Shopping Services and Agent Designs (2009) p. 90 - 100
Available at: http://works.bepress.com/zakaria-maamar/351/