We discuss the use of software agents in the design and development of an m-commerce environment. Software agents are considered because of their features, such as autonomy, sociability, and mobility. Users are currently struggling to complete their e-commerce transactions. For instance, they have to adapt their behaviors when they browse e-commerce sites. Conducting similar transactions from wireless devices (e.g., mobile phones) requires new approaches. Multiple issues, which vary from low bandwidth and high latency to screen sizes, are raised. The E-Commerce Through Wireless Devices project aims at investigating techniques and offering solutions to support users in undertaking m-commerce transactions.