Contribution to Book
Social media and business process management
The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM
Document Type
Book Chapter
Publication Date
12-22-2014
DOI Link
10.1016/b978-0-12-799959-3.00018-5
ISBN
9780128004722
Publisher
Elsevier
Disciplines
Scopus ID
84942510610
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1016/b978-0-12-799959-3.00018-5
Citation Information
Henrik von Scheel, Zakaria Maamar and Mona von Rosing. "Social media and business process management" The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM Vol. 1 (2014) p. 377 - 394 Available at: http://works.bepress.com/zakaria-maamar/210/