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Selected Works of Zakaria Maamar
Article
Integration of Workflow and Agent Technology for Business Process Management
Proceedings of the International Conference on Computer Supported Cooperative Work in Design
  • Yuhong Yan, University of Toronto
  • Zakaria Maamar, Zayed University
  • Weiming Shen, National Research Council Canada
Link
Document Type
Conference Proceeding
Publication Date
12-1-2002
Abstract

Both workflow and agent technology have recently been applied to business process management. The integration of these two technologies will definitely provide solutions to the problems not to be solved by any of them individually. This paper summarises the capabilities of these two technologies and discusses the forms and their benefits of integrating them for business process management. Generally, agent enhanced workflow management and agent-based workflow management are the main forms for applications of intelligent agents to workflow systems. Some research issues in each form are discussed. A conclusion with discussions of future research directions is also given.

DOI Link
10.1109/cscwd.2001.942297
ISBN
660184931
Publisher
Institute of Electrical and Electronics Engineers (IEEE)
Disciplines
Keywords
  • Computer simulation,
  • Integration,
  • Problem solving,
  • Software agents,
  • Software prototyping,
  • Business process management,
  • Information technology
Scopus ID
0036990066
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1109/cscwd.2001.942297
Citation Information
Yuhong Yan, Zakaria Maamar and Weiming Shen. "Integration of Workflow and Agent Technology for Business Process Management" Proceedings of the International Conference on Computer Supported Cooperative Work in Design (2002) p. 420 - 426
Available at: http://works.bepress.com/zakaria-maamar/111/