Article
Initiating and tracking social actions to adapt and improve smart city's business processes
2017 25th Telecommunications Forum, TELFOR 2017 - Proceedings
Document Type
Conference Proceeding
Publication Date
1-5-2018
Abstract
© 2017 IEEE. This paper presents Business-2-Social (B2S) platform. It is a Web-based application that provides connection of a smart city's components, namely business processes, Internet of Things (IoT), and social networks. B2S collects and processes IoT-related data in preparation of supporting the decision makers. Based on IoT data and defined guidelines, B2S automatically initiates social actions and collects citizens' feedback. The objective is to drive the interactions between smart cities and citizens so that necessary services are offered.
DOI Link
10.1109/telfor.2017.8249429
ISBN
9781538630723
Publisher
Institute of Electrical and Electronics Engineers Inc.
Disciplines
Keywords
- business processes,
- Internet of things,
- smart city,
- social networks
Scopus ID
85045832641
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1109/TELFOR.2017.8249429
Citation Information
Emir Ugljanin, Dragan H. Stojanović, Ejub Kajan and Zakaria Maamar. "Initiating and tracking social actions to adapt and improve smart city's business processes" 2017 25th Telecommunications Forum, TELFOR 2017 - Proceedings Vol. 2017-January (2018) p. 1 - 4 Available at: http://works.bepress.com/zakaria-maamar/109/