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Article
Emotional intelligence, job satisfaction, well-being and engagement: explaining organisational commitment and turnover intentions in policing
Human Resource Management Journal
  • Yvonne Brunetto, Southern Cross University
  • Stephen TT Teo, Auckland University of Technology
  • Kate Shacklock, Griffith University
  • R Farr-Wharton, University of the Sunshine Coast
Document Type
Article
Publication Date
1-1-2012
Peer Reviewed
Peer-Reviewed
Abstract
This study examines the effect of emotional intelligence upon the job satisfaction, well-being and engagement of police officers in explaining their organisational commitment and turnover intentions. Survey responses from 193 police officers in Australia were analysed using partial least squares path modelling. As predicted, emotional intelligence leads to job satisfaction and well-being, with positive path relationships leading to employee engagement and organisational commitment, thereby affecting turnover intentions. Organisational commitment was found to partially mediate the causal relationship between employee engagement and turnover intentions. The findings of this research have important theoretical and practical implications for police officer retention.
Disciplines
Citation Information

Brunetto, Y, Teo, STT, Shacklock, K, & Farr-Wharton, R 2012, 'Emotional intelligence, job satisfaction, well-being and engagement: explaining organisational commitment and turnover intentions in policing', Human Resource Management Journal, vol. 22, no. 4, pp. 428-441.

Published version available from:

http://dx.doi.org/10.1111/j.1748-8583.2012.00198.x