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Presentation
Assessment Tool for Users’ Experience in Healthcare Settings
IDEC 2019 Annual Conference
  • Yongyeon Cho, Iowa State University
  • Jihyun Song, Marymount University
Document Type
Abstract
Publication Version
Submitted Manuscript
Link to Published Version
https://www.idec.org/i4a/pages/index.cfm?pageID=4700&activateFull=true#Wednesday
Publication Date
3-6-2019
Conference Title
IDEC 2019 Annual Conference
Conference Date
March 6 - 9, 2019
Geolocation
(35.2270869, -80.8431267)
Abstract

Issue: In creating notable experiences for patients in healthcare settings, design components are critical in offering psychological support surrounding patients’ expectations with respect to the level of clinical care (Dilani, 2008; Knudson, 2017). A growing body of research maintains that healthcare design strategies influence patients’ health outcomes and wellness (Devlin & Arneill, 2003; Laursen, et al, 2014). While evidence-based design has been studied through post-occupancy evaluation of overall facility design of clinics and other spaces such as inpatient rooms (Quan et al, 2017), little research has focused on evaluating users’ physical and emotional well-being, and social interaction that inform wellness-design features. Therefore, the purpose of this study is three-fold: 1) to generate wellness-design criteria to assess the design of existing facilities based on users’ experience; 2) to develop design guidelines (checklist) to assist in design decision-making; 3) to propose a method and protocol for user-centered wellness design evaluation tool for future studies.

Comments

This abstract is from the Presentation session cited as Cho, Y., Song, J. Assessment Tool for Users’ Experience in Healthcare Settings. IDEC 2019 Annual Conference, Charlotte, NC, March 6-9, 2019; 111-112. Posted with permission.

Copyright Owner
The Author(s)
Language
en
File Format
application/pdf
Citation Information
Yongyeon Cho and Jihyun Song. "Assessment Tool for Users’ Experience in Healthcare Settings" Charlotte, NCIDEC 2019 Annual Conference (2019) p. 111 - 112
Available at: http://works.bepress.com/yongyeon-cho/4/