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A Study of Task Characteristics and User Intention to Use Handheld Devices for Mobile Commerce
SIGHCI 2003 Proceedings
  • Xiaowen Fang, DePaul University
  • Susy Chan, DePaul University
  • Jacek Brzezinski, DePaul University
  • Shuang Xu, DePaul University
Publication Date
1-1-2003
Abstract
Interface design and the selection of appropriate tasks for small-screen mobile applications are issues critical for mobile commerce. Our earlier research has identified five major task factors that may influence user intention to use handheld devices for wireless applications. These factors are: perceived ease of use, perceived usefulness, perceived playfulness, perceived task complexity, and perceived security. We followed up with a questionnairebased empirical study to validate the relative impact of these proposed task factors on user intention to use handheld devices for mobile commerce. This paper confirms significant correlations between the task factors and user intention. However, only three of the five factors -- perceived usefulness, perceived security, and perceived playfulness -- are important to user intention, explaining 30% of the variations in a multiple regression model. This study makes a unique contribution to HCI and MIS research by providing empirical evidence of user perception of task characteristics for mobile commerce.
Citation Information
Xiaowen Fang, Susy Chan, Jacek Brzezinski and Shuang Xu. "A Study of Task Characteristics and User Intention to Use Handheld Devices for Mobile Commerce" (2003)
Available at: http://works.bepress.com/xiaowen_fang/1/