Article
JOB SATISFACTION AND JOB PERFORMANCE DALAM KONTEKS KOMUNIKASI ORGANISASI
Jurnal Muara Ilmu Ekonomi dan Bisnis
(2020)
Abstract
Job satisfaction is one of the factors that influence job performance, this is in accordance with the results of previous research which also shows that employee satisfaction affects its performance. This research was conducted with the aim of describing job satisfaction in improving job performance, especially in the marketing division. The marketing division is the author's choice because it is the company's front guard in achieving profits and meeting company goals, the marketing division is also a division that deals directly with clients. This research was conducted at one of the leading electronics distributor companies in Indonesia. The research method uses a qualitative approach with the case study method, by obtaining data through interviews with relevant sources. The results showed that there are many obstacles in the company that hinder employee performance, so employees feel less satisfied and cause a high turnover rate in the company. One factor that is an obstacle is the problem of top-down communication or between superiors and subordinates that do not run smoothly so that it often leads to miscommunication that results in employee satisfaction and performance. Overall several factors cause the lack of employee satisfaction so that it has an impact on performance, namely: reward systems, unclear job desk, high-stress levels make employees uncomfortable.
Keywords
- job saticfaction,
- job performance,
- komunikasi organisasi
Disciplines
Publication Date
Spring April 16, 2020
DOI
10.24912/jmieb.v4i1.7537
Citation Information
Wulan Purnama Sari. "JOB SATISFACTION AND JOB PERFORMANCE DALAM KONTEKS KOMUNIKASI ORGANISASI" Jurnal Muara Ilmu Ekonomi dan Bisnis Vol. 4 Iss. 1 (2020) p. 29 - 39 ISSN: 2579-6232 Available at: http://works.bepress.com/wulan-purnamasari/50/
Creative Commons license
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