Article
Racial/ethnic variation in health care satisfaction: The role of acculturation
Social Work in Health Care
(2016)
Abstract
This study examined the role of acculturation and racial/ethnic variation in health care satisfaction among four different racial/ethnic groups. The study sample consisted of 41,560 adults from the 2011 California Health Interview Survey. Health care satisfaction was measured via two questions regarding doctors’ listening and explanations. Guided by Andersen’s behavioral model of health care use, multivariate logistic regressions were conducted. Hispanic and Asian respondents showed the lowest levels of satisfaction with their doctors’ listening and explanations, respectively. Acculturation was found to be a significant predictor of health care satisfaction. Health care professionals should develop ways of expanding culturally competent health care professionals, who are aware of racial/ethnic variation in health care satisfaction.
Keywords
- acculturation,
- health care satisfaction,
- racial/ethnic minorities
Disciplines
Publication Date
June 28, 2016
DOI
10.1080/00981389.2016.1191580
Publisher Statement
This is the metadata for an article published by Taylor & Francis in Social Work in Health Care Journal on June 28, 2016, available online: http://dx.doi.org/10.1080/00981389.2016.1191580
Citation Information
Han, W., & Lee, S. (2016). Racial/ethnic variation in health care satisfaction: The role of acculturation. Social Work in Health Care, 55(9), 694-710.