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Article
Cooperative and competitive conflict for quality supply partnerships between China and Hongkong
International Journal of Physical Distribution & Logistics Management
  • Shiu Ho, Alfred WONG, Lingnan College, Hong Kong
  • Dean William TJOSVOLD, Lingnan College, Hong Kong
  • Y. L., Winnie WONG, Lingnan College, Hong Kong
  • C. K. LIU, Lingnan College, Hong Kong
Document Type
Journal article
Publication Date
1-1-1999
Abstract
Although the value of trusting, long-term relationships for supply chain management is increasingly recognized, how conflict might contribute to quality supply chain partnerships is not well understood. This study uses research on cooperative and competitive conflict to identify when conflict can help develop productive relationships. Results of structural equation analyses suggest that manufacturers and suppliers who feel interdependent rely upon cooperative approaches to conflict, not competitive or avoiding approaches. Cooperative conflict in turn strengthens trust and a long-term orientation which result in quality enhancing relationships with suppliers. These results challenge the value of conflict avoidance in East Asia. The theory of cooperative and competitive conflict, although developed largely in North America, seems useful for understanding and building quality supply chain partnerships in East Asia.
DOI
10.1108/09600039910253850
E-ISSN
1758664X
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Citation Information
Wong, A., Tjosvold, D., Wong, W. Y. L., & Liu, C. K. (1999). Cooperative and competitive conflict for quality supply partnerships between China and Hongkong. International Journal of Physical Distribution & Logistics Management, 29(1), 7-21. doi: 10.1108/09600039910253850