The emergence of web technology has created tremendous opportunities for improving the role of good government, specifically in the form of increased information, interaction with the public, and more cost effective and efficient means of conducting public business transactions. These opportunities have been broadened with the introduction of internet-enabled mobile devices, as location-based information is used to increase awareness of user activity, movements and behaviors in real-time conditions and specific contexts (Kwak, Lee, Park & Moon, 2010). Some argue that the transition to mobile changes the nature of work and can allow individuals to work outside the office and create knowledge creation that is geographically referenced (Zurita, 2012). Based on a survey of public sector planning officials, this study confirms other work that suggests high levels of smartphone use for work purposes (Evans-Cowley & Kubinski, 2013), there are still locations where local planners do not have desktop computer access and there is little reliance on web technologies. That said, despite high levels of mobile use, activities conducted via mobile continue to be less transactive than the literature suggests, leaving room for future growth as mobile phones and tablets increase in prevalence. While some have argued that e-government tools have two major roles, 1) information sharing and 2) receptive exchanges (Evans-Cowley, 2010; Evans-Cowley & Kitchen, 2011). We argue that there is a third role for planning and e-government technology – the interactive or transactive. Given this framework, this research establishes a taxonomy for how the utility of mobile technology, defining how it can be used to change planning and local governance.