A Framework for Market-Based Organizational Learning: Linking Values, Knowledge, and Behavior.Journal of Academy of Marketing Science
AbstractThe authors review the concept of organizational learning and present a broad conceptual framework for its modeling. Within this framework, one specific process for market-based organizational learning is postulated. An empirical test of this model leads the authors to conclude that a more positive learning orientation (a value-based construct) will directly result in increased market information generation and dissemination (knowledge-based constructs), which, in turn, directly affects the degree to which an organization makes changes in its marketing strategies (a behavioral construct). Managerial implications are discussed.
Citation InformationWilliam Baker, James M Sinkula and Thomas Noordewier. "A Framework for Market-Based Organizational Learning: Linking Values, Knowledge, and Behavior." Journal of Academy of Marketing Science Vol. 25 (1997) p. 305 - 318
Available at: http://works.bepress.com/william_baker/52/