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Article
Relationship Marketing: Transforming Satisfied Customers Into Committed Customer
Profiles
  • William Baker, The University of Akron
Document Type
Article
Publication Date
10-1-2001
Citation Information
William Baker. "Relationship Marketing: Transforming Satisfied Customers Into Committed Customer" Profiles Vol. 2 Iss. 9 (2001) p. 6 - 8
Available at: http://works.bepress.com/william_baker/45/