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Article
« Human agency », ERP and CRM: the roles of final users in the postimplementation phase
AMCIS 2011 Proceedings - All Submissions
  • Wilfrid Azan, EM Strasbourg
  • Adel Beldi, IESEG School of Management Lille-Paris
Track
Enterprise Systems and Organizational Issues in IS
Publication Date
8-6-2011
Citation Information
Wilfrid Azan and Adel Beldi. "« Human agency », ERP and CRM: the roles of final users in the postimplementation phase" (2011)
Available at: http://works.bepress.com/willfrid_azan/2/