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Article
Information dimension, information overload and decision quality.
USF St. Petersburg campus Faculty Publications
  • Mark I. Hwang
  • Jerry W. Lin, University of South Florida St. Petersburg
SelectedWorks Author Profiles:

Wenshan Lin

Document Type
Article
Publication Date
1999
Disciplines
Abstract

The impact of information load (both under and overload) on decision quality is an important topic, yet results of empirical research are inconsistent. These mixed results may be due to the fact that information load itself is a function of information dimension. A meta-analysis of 31 experiments reported in 18 empirical bankruptcy prediction studies was conducted to test the effect of two information dimensions: information diversity and information repetitiveness. Results indicated that both information dimensions have an adverse impact on decision quality: provision of either diverse or repeated information can be detrimental to prediction accuracy. The findings have implications for information suppliers and researchers who are interested in improving the quality of human decision making.

Comments

Citation only. Full-text article is available through licensed access provided by the publisher. Members of the USF System may access the full-text of the article through the authenticated link provided.

Publisher
Sage
Creative Commons License
Creative Commons Attribution-Noncommercial-No Derivative Works 4.0
Citation Information
Hwang, M.I. & Lin, J.W. (1999). Information dimension, information overload and decision quality. Journal of Information Science, 25(3), 213-218.