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Article
Mitigating race: Understanding the role of social connectedness and sense of belonging in African–American student retention in hospitality programs
Journal of Hospitality, Leisure, Sport & Tourism Education (2013)
  • Wanda M. Costen, University of Tennessee, Knoxville
  • S. N. Waller
  • A/ Wozencroft
Abstract

Given the shifting demographic composition of the U.S., and the need to have qualified ethnic minority professionals serving diverse communities in the hospitality industry, retention and matriculation of ethnic minority students are of paramount importance. Since many predominately White institutions (PWIs) experience challenges retaining these students, this exploratory study sought to better understand how social connectedness related to retaining African–American students in a hospitality management program. The findings suggest that (1) being connected to the program and university; (2) the depth and quality of relationships with faculty; and (3) the presence of minority faculty is important in retaining African–American students.

http://dx.doi.org/10.1016/j.jhlste.2012.10.003

Keywords
  • African–American student retention,
  • Social connectedness,
  • Sense of belonging,
  • Qualitative research,
  • Hospitality educational programs
Publication Date
2013
Citation Information
Wanda M. Costen, S. N. Waller and A/ Wozencroft. "Mitigating race: Understanding the role of social connectedness and sense of belonging in African–American student retention in hospitality programs" Journal of Hospitality, Leisure, Sport & Tourism Education Vol. 12 Iss. 1 (2013)
Available at: http://works.bepress.com/wanda_costen/4/