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Article
The Art (and Artifice) of Seeking Feedback: Clerkship Students' Approaches to Asking for Feedback.
Academic medicine : journal of the Association of American Medical Colleges
  • Robert Bing-You, Maine Medical Center
  • Victoria Hayes, Maine Medical Center
  • Tamara Palka, Maine Medical Center
  • Marybeth Ford, Maine Medical Center
  • Robert Trowbridge, Maine Medical Center
Document Type
Article
Publication Date
8-1-2018
Institution/Department
Family Medicine; Medical Education; Psychiatry
MeSH Headings
Clinical Clerkship, Feedback, Humans, Interpersonal Relations, Maine, Qualitative Research, Students, Medical
Abstract

PURPOSE: As attention has shifted to learners as significant partners in feedback interactions, it is important to explore what feedback-seeking behaviors medical students use and how the faculty-student relationship affects feedback-seeking behaviors.

METHOD: This qualitative study was inspired by the organizational psychology literature. Third-year medical students were interviewed at Maine Medical Center in April-May 2017 after completing a traditional block rotation clerkship or a nine-month longitudinal integrated clerkship (LIC). A constructivist grounded theory approach was used to analyze transcripts and develop themes.

RESULTS: Fourteen students participated (eight LIC, six block rotation). Themes associated with why students sought feedback included goal orientations, perceived benefits and costs, and student and feedback provider characteristics. Factors influencing the way students sought feedback included busy environments, timing, and cues students were attuned to. Students described more inquiry than monitoring approaches and used various indirect and noninquiry techniques (artifice) in asking for feedback. Students did not find summative feedback as helpful as seeking feedback themselves, and they suggested training in seeking feedback would be beneficial. Faculty-student relationship dynamics included several aspects affecting feedback-seeking behaviors, and relationship differences in the LIC and block models affected feedback-seeking behaviors.

CONCLUSIONS: Medical students have many motives to seek feedback and adapt their feedback-seeking behaviors to actively participate in an intricate dialogic interaction with feedback providers. Students gradually refine the art (and artifice) of obtaining the specific feedback information that meets their needs. The authors offer a prototype curriculum that may facilitate students' development of feedback-seeking skills.

Citation Information
Robert Bing-You, Victoria Hayes, Tamara Palka, Marybeth Ford, et al.. "The Art (and Artifice) of Seeking Feedback: Clerkship Students' Approaches to Asking for Feedback." Academic medicine : journal of the Association of American Medical Colleges Vol. 93 Iss. 8 (2018) p. 1218 - 1226 ISSN: 1938-808X
Available at: http://works.bepress.com/victoria-hayes/11/