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Article
Convergence and collaboration: co-creating meaning within culturally diverse workforces
International Journal of Organizational Analysis
  • Catherine Nickerson, Zayed University
  • Valerie Priscilla Goby, Zayed University
Document Type
Article
Publication Date
11-5-2018
Abstract

© 2018, Emerald Publishing Limited. Purpose: This paper aims to present a conceptual account of how organizational members collectively contribute to establishing workable communication models in contexts of linguistic and cultural diversity. Design/methodology/approach: The study draws on existing theory and empirical studies related to cultural diversity and workplace communication to analyze how meaning is continually co-negotiated. Findings: The pressure to interact efficiently with team members with different language and cultural backgrounds leads to the foregrounding of certain strategies and organizational dynamics that facilitate viable communication. Research limitations/implications: The ways in which language and cultural diversity can be transcended through the use of appropriate communication strategies, resulting in organizational unity and consistency, should be a central concern in the scholarly research agenda on organizations. Originality/value: Workforces worldwide, including virtual workforces, are increasingly required to work in culturally diverse teams and in a dominant language not shared as a first language by all employees; the preliminary study of one highly diverse workforce reveals issues that are generalizable to other geographical contexts.

Publisher
Emerald Group Publishing Ltd.
Disciplines
Keywords
  • Communication processes,
  • Discourse,
  • Diversity,
  • Language,
  • Lingua franca
Scopus ID
85057493948
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1108/IJOA-03-2018-1390
Citation Information
Catherine Nickerson and Valerie Priscilla Goby. "Convergence and collaboration: co-creating meaning within culturally diverse workforces" International Journal of Organizational Analysis Vol. 26 Iss. 5 (2018) p. 941 - 952 ISSN: <a href="https://v2.sherpa.ac.uk/id/publication/issn/1758-8561" target="_blank">1758-8561</a>
Available at: http://works.bepress.com/valeriepriscilla-goby/5/