Presentation
“Freezing” Following Conflict: Poorer-Performing Teams Exhibit Pervasive Inflexible, Low-Arousal Patterns of Interaction Following Heightened Conflict
CAHSS Faculty Presentations, Proceedings, Lectures, and Symposia
Event Name
2018 Society for Personality and Social Psychology (SPSP) Annual Convention
Event Location
Atlanta, Georgia, U.S.A.
Department
Department of Conflict Resolution Studies
Document Type
Convention
Presentation Date
3-1-2018
Disciplines
Description
Using ideas from dynamic systems theory and longitudinal data, we identify that poorer performing teams exhibit a pervasive pattern of inflexible, low-arousal interactions involving over-reliance on avoidant conflict management strategies. Such patterns predict excessive focus on team identity and consequently poorer task performance outcomes.
Citation Information
Jay Michaels, Urszula A. Strawinska-Zanko and Rae Yunzi Tan. "“Freezing” Following Conflict: Poorer-Performing Teams Exhibit Pervasive Inflexible, Low-Arousal Patterns of Interaction Following Heightened Conflict" (2018) Available at: http://works.bepress.com/urszula-strawinska-zanko/20/