"“Freezing” Following Conflict: Poorer-Performing Teams Exhibit Pervasive Inflexible, Low-Arousal Patterns of Interaction Following Heightened Conflict" by Jay Michaels

Selected Works of Urszula Strawinska-Zanko

Presentation

“Freezing” Following Conflict: Poorer-Performing Teams Exhibit Pervasive Inflexible, Low-Arousal Patterns of Interaction Following Heightened Conflict

CAHSS Faculty Presentations, Proceedings, Lectures, and Symposia

Jay Michaels, University of South Florida Sarasota-Manatee
Urszula A. Strawinska-Zanko, Nova Southeastern University
Rae Yunzi Tan, University of Baltimore

Link

Event Name

2018 Society for Personality and Social Psychology (SPSP) Annual Convention

Event Location

Atlanta, Georgia, U.S.A.

Department

Department of Conflict Resolution Studies

Document Type

Convention

Presentation Date

3-1-2018

Disciplines

Description

Using ideas from dynamic systems theory and longitudinal data, we identify that poorer performing teams exhibit a pervasive pattern of inflexible, low-arousal interactions involving over-reliance on avoidant conflict management strategies. Such patterns predict excessive focus on team identity and consequently poorer task performance outcomes.

Citation Information

Jay Michaels, Urszula A. Strawinska-Zanko and Rae Yunzi Tan. "“Freezing” Following Conflict: Poorer-Performing Teams Exhibit Pervasive Inflexible, Low-Arousal Patterns of Interaction Following Heightened Conflict" (2018)
Available at: http://works.bepress.com/urszula-strawinska-zanko/20/