The objective of our paper is to identify factors and develop constructs that could be used to develop a conceptual Total Quality Management (TQM) model that is applicable to small and medium scale manufacturers in the United States. The data for this study was collected from a mail survey targeted to managers in the manufacturing plants. Responses were analyzed and factor analysis was used to develop measurement instruments.
TQM In Small And Medium Scale Manufacturers: Development Of Measurement InstrumentsManagement Faculty Research
Citation InformationSubedi, D., Tate U., Maheshwari S., TQM In Small And Medium Scale Manufacturers: Development Of Measurement Instruments. DIAS-Technology Review, 5.2, Oct. 2008-Mar. 2009; 8-13.