
Article
Process evaluation of implementing knowledge management tools in public health
Knowledge Management Research and Practice
(2016)
Abstract
Translating formal and informal knowledge into public health (PH) action is essential given that PH professionals rely on up-to-date and context-specific information for effective programme planning, implementation, and evaluation. Knowledge management (KM) provides possible solutions to this challenge. We conducted an evaluation of a pilot implementation of four KM tools: (1) After Action Review; (2) Communities of Practice; (3) Peer Assist and; (4) Organizational Yellow Pages. The evaluation focused on fidelity, feasibility, and acceptability of the tools. Three main messages emerged from the study findings: (1) KM tools can be implemented in a PH context for the sharing of explicit and tacit knowledge, (2) enabling organizational environments were important for implementation, and (3) the provision of a facilitator during the implementation period was also important and appreciated by study participants.
Keywords
- knowledge management,
- tacit knowledge,
- process evaluation,
- facilitation,
- public health
Disciplines
Publication Date
August 22, 2016
DOI
doi: 10.1057/kmrp.2015.4
Citation Information
Anita Kothari, Nina Hovanec, Shannon Sibbald, Lorie Donelle, et al.. "Process evaluation of implementing knowledge management tools in public health" Knowledge Management Research and Practice Vol. 14 Iss. 3 (2016) p. 401 - 411 Available at: http://works.bepress.com/trish_tucker/60/