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Article
Process evaluation of implementing knowledge management tools in public health
Knowledge Management Research and Practice (2016)
  • Anita Kothari, The University of Western Ontario
  • Nina Hovanec, The University of Western Ontario
  • Shannon Sibbald, The University of Western Ontario
  • Lorie Donelle, Western University
  • Patricia Tucker
Abstract
Translating formal and informal knowledge into public health (PH) action is essential given that PH professionals rely on up-to-date and context-specific information for effective programme planning, implementation, and evaluation. Knowledge management (KM) provides possible solutions to this challenge. We conducted an evaluation of a pilot implementation of four KM tools: (1) After Action Review; (2) Communities of Practice; (3) Peer Assist and; (4) Organizational Yellow Pages. The evaluation focused on fidelity, feasibility, and acceptability of the tools. Three main messages emerged from the study findings: (1) KM tools can be implemented in a PH context for the sharing of explicit and tacit knowledge, (2) enabling organizational environments were important for implementation, and (3) the provision of a facilitator during the implementation period was also important and appreciated by study participants.
Keywords
  • knowledge management,
  • tacit knowledge,
  • process evaluation,
  • facilitation,
  • public health
Publication Date
August 22, 2016
DOI
doi: 10.1057/kmrp.2015.4
Citation Information
Anita Kothari, Nina Hovanec, Shannon Sibbald, Lorie Donelle, et al.. "Process evaluation of implementing knowledge management tools in public health" Knowledge Management Research and Practice Vol. 14 Iss. 3 (2016) p. 401 - 411
Available at: http://works.bepress.com/trish_tucker/60/