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Article
Consumer lending and deposit abuses.
Faculty Publications
  • Deanna O. Burgess
  • Todd M. Shank
  • Daniel J. Borgia
SelectedWorks Author Profiles:

Todd M. Shank

Document Type
Article
Publication Date
2001
Date Issued
January 2001
Date Available
February 2012
Disciplines
Abstract

Because efficiency and low-cost production are hallmarks of a competitive market, any consumer market failing to exhibit these attributes is subject to government scrutiny and possible regulation. Most existing consumer protection offered by regulations of financial institutions emphasizes financial disclosure: requiring all relevant information about the true cost of banking services to be available to customers to aid them in choosing the most appropriate financial service provider. Financial disclosures encourage consumer shopping and should lead to a more efficient, competitive market. The authors investigate three consumer abuses that may be curtailed with increased financial disclosure and regulation: (1) double interest on home equity loans, (2) excessive automated teller machine fees, and (3) potential delays in posting refunded debit card transactions. The findings of the continued existence of these abuses suggest that it is likely that prohibition of certain fees and charges is needed and that current financial disclosures are inadequate to protect consumers.

Comments
Abstract only. At this time, full-text article is available only through licensed access provided by the publisher. Published in Journal of Public Policy & Marketing, 20(1), 138-143. Members of the USF System may access the full-text of the article through the authenticated link provided.
Language
en_US
Publisher
American Marketing Association
Creative Commons License
Creative Commons Attribution-Noncommercial-No Derivative Works 4.0
Citation Information
Burgess, D.O., Shank, T.M. & Borgia, D. (2001). Consumer lending and deposit abuses. Journal of Public Policy & Marketing, 20(1), 138-143.