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Article
Conflict management between and within teams for trusting relationships and performance in China
Journal of Organizational Behavior
  • Paul S. HEMPEL, City University of Hong Kong, Hong Kong
  • Zhi Xue ZHANG, Guanghua School of Management, Peking University, Beijing, China
  • Dean TJOSVOLD, Lingnan University, Hong Kong
Document Type
Journal article
Publication Date
1-1-2009
Abstract

Trusting relationships are increasingly considered vital for making teams productive. We propose that cooperative management of conflict can help team members to be convinced that their teammates are trustworthy. Results from 102 organizations in China support the theorizing that how teams to manage conflict with each other affects within-team conflict management. Specifically, cooperative conflict between teams helps teams to manage their internal conflicts cooperatively that strengthens trust that in turn facilitates team performance. Results provide support for managing conflict cooperatively as a foundation for trusting, productive relationships in China as well as in the West.

DOI
10.1002/job.540
E-ISSN
10991379
Publisher Statement

Copyright © 2008 John Wiley & Sons, Ltd

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Citation Information
Hempel, P. S., Zhang, Z. X., & Tjosvold, D. (2009). Conflict management between and within teams for trusting relationships and performance in China. Journal of Organizational Behavior, 30(1), 41-65. doi: 10.1002/job.540