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Article
Reference Classification--Is It Time to Make Some Changes?
Faculty Publications
  • Tina M. Neville
  • Deborah Boran Henry
SelectedWorks Author Profiles:

Deborah Henry

Tina Neville

Document Type
Article
Publication Date
2009
Date Issued
2009-01-01
Date Available
2011-04-19
Abstract
In 2005, the authors tested the consistency and ease-of-use of a skill/strategy-based reference question classification system published by Warner in 2001. Results of that test indicated that the Warner system was a significant improvement over the resource-based traditional system. In this study, reference librarians from other institutions were invited to compare the technologysensitive Warner system to the traditional Katz classification system. The results of this larger test mirror the findings of the original study. Overall, classification was more consistent using the Warner system.
Comments

Post-print manuscript. Final version of the article was published in Reference & User Services Quarterly, 2009, 48(4), 372-383.

Language
en_US
Publisher
American Library Association
Creative Commons License
Creative Commons Attribution-Noncommercial-No Derivative Works 4.0
Citation Information
Neville, T. M., & Henry, D. B. (2009). Reference Classification--Is It Time to Make Some Changes?. Reference & User Services Quarterly, 48(4), 372-383.