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Article
Cognitive Elements in the implementation of New Technology: Can Less information Provide More Benefits?
Management & Entrepreneurship
  • Terri L. Griffith, Santa Clara University
  • Gregory B. Northcraft
Document Type
Article
Publication Date
3-1-1996
Publisher
Society for Management Information Systems
Abstract

This paper explores the major mechanisms within the Griffith and Northcraft (1993) cognitive model. This model offers a fine-grained view of how user and implementer understandings influence implementation success. While broader implementation models suggest structural and process strategies for increasing the likelihood of implementation success, this model describes user and implementer understanding and can be used to design appropriate implementation strategies.

Comments
Copyright © 1996 by the Management Information Systems Research Center (MISRC) of the University of Minnesota.
Citation Information
Griffith, T.L., & Northcraft, G.B. (1996). Cognitive elements in the implementation of new technology: Can less information provide more benefits? MIS Quarterly, 20, 99-110.