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Presentation
Developing a scale to measure problems in finding a good fit
International Textile and Apparel Association (ITAA) Annual Conference Proceedings
  • Eonyou Shin, Virginia Tech
  • Te-Lin Chung, Iowa State University
  • Mary Lynn Damhorst, Iowa State University
  • Daniel W Russell, Iowa State University
Track
CB: Consumer Behavior
Presentation Type
Poster
Description

The purpose of this study was to develop a scale for measuring perceived PFGF. This research conceptualized problems of finding a good fit (PFGF) as a consumer's generalized perception of fit problems based on prior experience with physical, aesthetic, and functional aspects of clothing. Scale development took place through item generation, preliminary tests of reliability and validity, and final scale validation. This study contributes to the literature of consumer fit perceptions by developing a scale to assess perceived PFGF that may be a key factor influencing multiple apparel shopping behaviors, such as returning unsatisfactory products and online shopping conversion rate. The multidimensional scale of perceived PFGF should be useful to apparel product developers and designers by providing solutions to PFGF based on information from customers. Better understanding of perceived PFGF will ultimately increase consumer fit satisfaction.

Creative Commons License
Creative Commons Attribution 4.0
Citation Information
Eonyou Shin, Te-Lin Chung, Mary Lynn Damhorst and Daniel W Russell. "Developing a scale to measure problems in finding a good fit" (2018)
Available at: http://works.bepress.com/telin-chung/15/