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Article
A Usability Analysis on the Development of Caregiver Assessment Using Serious Gaming Technology (CAST) Version 2.0: A Research Update
Journal of Technology in Human Services
  • Jennifer C. Hughes, Wright State University - Main Campus
  • JoAnna Evans, Wright State University - Main Campus
  • Garrett Goodman, Wright State University - Main Campus
  • Alexandrea Oliver, Wright State University - Main Campus
  • Tanvi Banerjee, Wright State University - Main Campus
  • John G Hughes, Wright State University
  • Larry Lawhorne, Wright State University - Main Campus
Document Type
Article
Publication Date
1-1-2021
Identifier/URL
136361429 (Orcid)
Disciplines
Abstract

The COVID-19 pandemic has increased isolation of caregivers making the development of an in-home assessment tool timely. This study examined the usability of the Caregiver Assessment using Serious Gaming Technology (CAST) version 2.0, an application that assesses task performance and stress in dementia caregivers. Following a demonstration on the CAST app, five representative user participants compared versions 1.0 to 2.0, and five participants, also representative users, evaluated version 2.0. Participants provided recommendations for substantive changes including: a reminder feature addition, addition of incentives, updates on appearance and ease of use, and updating the word scramble game (the most significant finding of this usability study). All participants reported their experiences and provided recommendations for further enhancements during semi-structured interviews with social work researchers. Results indicated that the modifications had considerably improved the application's usability. Changes in readability and use were encouraging for future use although continued development of additional games for the app is crucial for ongoing development.

DOI
10.1080/15228835.2020.1861576
Citation Information
Jennifer C. Hughes, JoAnna Evans, Garrett Goodman, Alexandrea Oliver, et al.. "A Usability Analysis on the Development of Caregiver Assessment Using Serious Gaming Technology (CAST) Version 2.0: A Research Update" Journal of Technology in Human Services Vol. 39 Iss. 1 (2021) p. 68 - 91 ISSN: 1522-8835
Available at: http://works.bepress.com/tanvi-banerjee/63/