Article
Forgiveness as a Workplace Intervention: The Literature and a Proposed Framework.
Journal of Applied and Behavioral Management
Document Type
Article
Publisher
Institute of Behavioral and Applied Management
Publication Date
1-1-2009
Abstract
The purpose of this review is to explore the literature related to interpersonal forgiveness in organizations and its possible implications for management and HRD theory and practice. It defines forgiveness and provides a theoretical framework for its consideration within the workplace environment. It also reviews and discusses the benefits and risks of forgiveness, the role of leadership in a forgiving culture, and the literature regarding related business interventions.
Citation Information
Madsen, S. R., Gygi, J., Plowman, S., & Hammond S. C. (2009). Forgiveness as a workplace intervention: The literature and a proposed framework. Journal of Applied and Behavioral Management, 10(2), 246-262.