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Article
Exploring the Culture of Food Safety: The Role of Organizational Influencers in Motivating Employees' Safe Food Handling Practices
Journal of Quality Assurance in Hospitality and Tourism
  • Ungku Fatimah Ungku Zainal Abidin, Iowa State University
  • Susan W. Arendt, Iowa State University
  • Catherine Strohbehn, Iowa State University
Document Type
Article
Publication Date
1-1-2013
DOI
10.1080/1528008X.2013.802587
Abstract
The role of organizational influencers on foodservice employees’ motivation to follow safe handling practices was explored. Data were collected from 311 employees with no supervisory responsibilities working in commercial and noncommercial foodservices. Employees identified level of agreement with eight organizational influencers that motivate them to follow safe food handling practices. Data were analyzed to determine if differences in motivation by influencers existed among employees with different demographic characteristics. Age, years of foodservice experience and work status impacted motivations of both commercial and non-commercial employees. Future research could test a comprehensive measure of organizational influencers on employees’ safe food handling practices.
Comments

This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Quality Assurance in Hospitality and Tourism in 2013, available online: http:// www.tandf.com/10.1080/1528008X.2013.802587.

Copyright Owner
Ungku Fatimah Ungku Zainal Abidin, et al
Language
en
File Format
application/pdf
Citation Information
Ungku Fatimah Ungku Zainal Abidin, Susan W. Arendt and Catherine Strohbehn. "Exploring the Culture of Food Safety: The Role of Organizational Influencers in Motivating Employees' Safe Food Handling Practices" Journal of Quality Assurance in Hospitality and Tourism Vol. 14 Iss. 4 (2013) p. 321 - 343
Available at: http://works.bepress.com/susan_arendt/21/