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Article
Order Acceptance and Scheduling: A Taxonomy and Review
European Journal of Operational Research
  • Susan A. Slotnick, Cleveland State University
Document Type
Article
Publication Date
1-1-2011
Keywords
  • Supply Chain Management
Abstract

Over the past 20 years, the topic of order acceptance has attracted considerable attention from those who study scheduling and those who practice it. In a firm that strives to align its functions so that profit is maximized, the coordination of capacity with demand may require that business sometimes be turned away. In particular, there is a trade-off between the revenue brought in by a particular order, and all of its associated costs of processing. The present study focuses on the body of research that approaches this trade-off by considering two decisions: which orders to accept for processing, and how to schedule them. This paper presents a taxonomy and a review of this literature, catalogs its contributions and suggests opportunities for future research in this area.

DOI
10.1016/j.ejor.2010.09.042
Version
Postprint
Citation Information
Slotnick, S. A. (2011). "Order Acceptance and Scheduling: A Taxonomy and Review". European Journal of Operational Research, 212, pp. 1-11.