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Article
A Review of Performance Metrics for Supply Chain Management
Engineering Management Journal
  • Cassandra C. Elrod, Missouri University of Science and Technology
  • Susan L. Murray, Missouri University of Science and Technology
  • Sundeep Bande
Abstract

There are hundreds of metrics that can be used to measure supply chain performance. Supply chain managers often find it difficult to select appropriate measures for their particular business or product. It is important for managers to have meaningful performance information to avoid becoming lost in a sea of data. As businesses expand into different regions and partnerships become a necessity for survival, successful managers must measure the performance of the supply chain, as well as understand the advantages, disadvantages, and limitations of the use of the supply chain. This study compiles and synthesizes important elements related to supply chain performance measurement. The results of this study can provide both managers and practitioners guidance for evaluating and measuring their supply chain effectively and, more importantly, efficiently.

Department(s)
Business and Information Technology
Second Department
Engineering Management and Systems Engineering
Keywords and Phrases
  • Supply Chain Management,
  • Performance Metrics,
  • Supply Chain Metrics
Document Type
Article - Journal
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2013 Taylor & Francis, All rights reserved.
Publication Date
9-1-2013
Publication Date
01 Sep 2013
Citation Information
Cassandra C. Elrod, Susan L. Murray and Sundeep Bande. "A Review of Performance Metrics for Supply Chain Management" Engineering Management Journal Vol. 25 Iss. 3 (2013) p. 39 - 50 ISSN: 1042-9247
Available at: http://works.bepress.com/susan-murray/90/