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Article
The Effects of Communication Efficacy on Information-seeking Following Events That Increase Uncertainty: A Cross-lagged Panel Analysis
Communication Quarterly
(2012)
Abstract
This study examined how past information-seeking experience influences individuals’ information-seeking decision process following an event that increases uncertainty in close relationships. To examine this issue, a two-wave, cross-lagged, panel-design study was conducted, and outcome expectancy, communication efficacy, and information-seeking were measured at each time. Analyses revealed that communication efficacy mediates the link between outcome expectancies and information-seeking under the conditions of uncertainty. The results also suggest that communication efficacy and information-seeking impact each other cyclically. The findings of this research suggest that scholars should focus on people's information-seeking experience and communication efficacy when examining information-seeking following events that increase uncertainty in close relationships.
Disciplines
Publication Date
2012
DOI
10.1080/01463373.2012.669325
Citation Information
Suahn Jang Cho and Yan Tian. "The Effects of Communication Efficacy on Information-seeking Following Events That Increase Uncertainty: A Cross-lagged Panel Analysis" Communication Quarterly Vol. 60 Iss. 2 (2012) p. 234 - 254 Available at: http://works.bepress.com/suahnjang-cho/4/