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Article
Careless conversations, costly mistakes: coercive managers and organisations in the litigious spotlight
International Journal of Knowledge, Culture and Change Management
  • Alexander Kouzmin, Southern Cross University
  • Stewart Hase, Southern Cross University
  • Shankar Sankaran, Southern Cross University
Document Type
Article
Publication Date
1-1-2005
Peer Reviewed
Peer-Reviewed
Abstract

Careless conversations on the part of managers to each other and to other employees have an enormous human resource cost to organisations and, emotionally, to those involved.

Disciplines
Citation Information

Kouzmin, A, Hase, S & Sankaran, S 2005, 'Careless conversations, costly mistakes: coercive managers and organisations in the litigious spotlight', International Journal of Knowledge, Culture and Change Management, vol. 5, no. 1, pp. 97-104.